OUR SERVICES
Choosing Simplicity Cuisine will mean choosing a dedicated Retail Merchandiser to look after all your catering Needs. Merchandisers are also trained with a pro-active outlook towards service faults and can often rectify a minor fault before it requires an engineer’s visit.
WHAT SIMPLICITY CUISINE OFFER
Bespoke Solutions
No matter what the size or location
Flexible contracts
Multiple agreements to suit any business
Technical expertise
Highly skilled technicians across the UK who react quickly with a maximum 4-hour response time.
Cashless payments
Cashless payments and cash handling systems.
For larger sites, a fully managed operational service with trained operators to stock and maintain all machines
Pre-Delivery Site Surey
Delivery And Installation
Key Operator Training
4 Hour Response/Call Out Time
Regular Sanitisation And Restocking
Full Technical Assistance
Envirnment Friendly Disposal
Easy To Clean Concept
Energy Management System
TECHNICAL SERVICES
Our flexible technical service enables us to offer a range of service plans for technical support including:
Monday to Friday 8.30am – 5pm, evening and weekend provision up to 10pm A fast response service, with an impressive rate of 90 per cent first visit fix for all calls logged throughout the UK. The remainder is fixed the following day.
OPERATING SERVICES
During the term of this contract we will provide the following operating services:
Fill, clean, and maintain the equipment and where applicable to collect cash contained therein, reconcile, bank and credit to you.
Stock the equipment with products agreed from time to time between us and you. The prices for the products and beverages shall be fixed by agreement with you.
Observation of standards of hygiene sanitation and safety in relation to our obligations which conform to all applicable United Kingdom statutes, by-laws and regulations.
Provision of public liability insurance against damage.
SHOWROOM
MONDAY – THURSDAY
8.30AM – 5PM
FRIDAY
9AM – 3PM
Head Office
Fairmont House
21, A-C Oakbank Parkway
Livingston
EH53 0TH
Phone
Livingston – 01506 243209
Aberdeen – 01224 771478
enquiries@simplicitycuisine.com